Serving All Miami-Dade County and Broward County

PRIVACY POLICY

We are committed to protecting and valuing your privacy. This Privacy Policy (referred to as “Policy”) outlines how we collect, utilize, and reveal personal information belonging to users of our services, including our Website (referred to as “Site”). Kindly review this Privacy Policy attentively. Upon using our Site, you acknowledge the terms outlined in this Policy. If you disagree with any part of this Policy, please refrain from utilizing our Site. The mere use of our Site for the specific purpose of reviewing this Policy does not indicate your consent to it unless you engage with our Site further. This Policy may undergo updates periodically.

THIS POLICY COVERS

  • The personal information we gather
  • How we gather this information
  • How we utilize the information
  • How we share this information
  • How to contact us

INFORMATION WE COLLECT:

We, along with our third-party service providers, may collect and process the following types of personal information about you:

  • Name
  • Phone number
  • Email address
  • Social network profile information
  • Information gathered when using our Site, including domain name, Internet protocol (IP) address, mobile device model, Internet service provider, Site access times, referring websites, and pages visited within our Site
  • Information provided to us through our Site, our social media pages, or other means of communication

HOW WE COLLECT INFORMATION:

We and our partners who provide services may gather personal details using these approaches:

  • We may gather the information you provide when using our Site, such as filling out forms, subscribing to our services, participating in surveys, posting content, or downloading materials.
  • Information you give us when contacting us via phone, email, text message, or messaging applications on social media.
  • We may collect publicly available social network profile details from your social network account settings if you choose to interact with our social media pages or connect/link our Site to your own social media account. Additionally, we might collect customer and public feedback from social media platforms.
  • Our Site may utilize technologies like cookies, tracking pixels, and similar tools to gather information about visitors. Cookies are small data pieces sent from a web server to your browser, stored on your computer’s hard drive. Tracking pixels are graphics that load when you visit a website or open an email, used to monitor certain user activities.

HOW WE USE THE INFORMATION COLLECTED:

We and our third-party service providers may utilize the collected information for the following purposes:

  • Operating, maintaining, and enhancing our Site.
  • Conducting analytics to gain insights into our customers and improving our products and services.
  • Managing and processing your purchases.
  • Addressing your customer service inquiries, posting your feedback on our social media pages, and responding to your questions or comments.
  • Informing you about special offers, services, and promotions that could interest you.
  • Supporting the development, customization, delivery, and improvement of our services.
  • Facilitating your engagement with interactive features of our services.
  • Notifying you about any changes to our services.
  • Carrying out market research to provide targeted advertisements.
  • We and our third-party service providers may employ the collected data from cookies, tracking pixels, and similar technologies to personalize advertisements to you, both online and offline. These could include email, display media, video media, and direct mail. If you wish to opt out of direct mail, you can click here. For a detailed overview of the cookies we use and their purposes, refer to our Cookie Policy.

When you use or go to our Site, your IP address may be mixed with other information that can’t identify you (such as a coded, unreadable email or mailing address). Third-party service providers can then use this information to send ads and materials based on your preferences, interests, and attributes. This data might also be combined with aggregated information from other users or sources, aiding third-party service providers in conducting market research and refining their advertising targeting. While you may not be able to opt out of receiving online ads in general, you can learn how to opt out of third-party advertisers collecting your online behavior for advertising purposes. To do this, you can visit the websites of each ad network individually to opt-out and review their privacy policies.

 

HOW WE DISCLOSE THE INFORMATION COLLECTED:

We and our third-party service providers may disclose your personal information in the following scenarios:

  • Sharing with affiliated companies within our group, including subsidiaries and our parent company and its subsidiaries.
  • Sharing with service providers, such as credit card processors, website hosts, email vendors, and other entities that assist us in delivering our services and operating our Site.
  • Disclosing in response to legal obligations, including compliance with laws, addressing fraudulent or criminal activities, enforcing agreements, corporate policies, and our Site’s terms of use, and safeguarding our business, employees, agents, customers, and others.
  • Sharing technical data, like browsing habits and device information (collected through cookies, tracking pixels, and similar technologies), with third-party service providers and advertising firms. This allows for better ad targeting to you and other consumers.

HOW TO CONTACT US:

Should you have any inquiries, comments, or requests concerning this Policy, please reach out to us using the contact details provided on our Site.

Last Updated: 08/16/2023

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